Sentinel USB key


Usefull tools for troubleshooting problems with Sentinel USB keys:


 

1. Diagnostic tool called SAM131 (Sentinel Advanced Medic). It is a self-extracting EXE file and once you unpack it in a separate folder, run Sam131.exe file and the following window will open:

Make sure to Enable Logging with marked checkbox and click the button Troubleshoot. Send the screen shot of this window after the troubleshoot is over together with the log file that will be created in the same folder to support@techjewel.com.

 


2. Cleanup tool: http://www2.safenet-inc.com/support/files/SSDCleanup-64_1.2.0.5.zip

 

3. Sentinel End User Guide (PDF file)

Tags: dongle, Sentinel, USB

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Last update: 2010-08-25 15:03
Author: Radina Matic
Revision: 1.1

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